Privacy Policy
Last updated: April 12, 2026
1. Introduction
At DocBooking, we take your privacy very seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our platform.
2. Information We Collect
We collect information in the following ways:
- Personal Information: Name, phone number, age, gender
- Appointment Details: Doctor selected, date, time, fees paid
- Device Information: IP address, browser type, operating system
- Usage Data: How you interact with our platform
3. How We Use Your Information
We use the information we collect to:
- Process and fulfill your appointment bookings
- Send appointment reminders via phone or email
- Provide customer support and respond to inquiries
- Improve our platform and user experience
- Comply with legal obligations
4. Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet is 100% secure.
5. Third-Party Sharing
We do not sell, trade, or rent your personal information to third parties. We may share information with:
- Healthcare providers and doctors to facilitate your appointments
- Payment processors to handle transactions
- Service providers who assist in platform operations
- When required by law or court orders
6. Your Rights
You have the right to access, correct, update, or delete your personal information. To exercise these rights, please contact us using the details provided at the end of this policy.
7. Cookies
Our platform uses cookies to enhance your experience. You can choose to disable cookies through your browser settings, but this may affect functionality of our platform.
8. Children's Privacy
DocBooking is not intended for children under 18 years old without parental consent. We do not knowingly collect information from children without proper authorization.
9. Contact Us
If you have questions about this Privacy Policy, please contact us at:
Email: privacy@docbooking.in
Phone: +91-XXXXXXXXXX